Privacy policy
Last Updated: Feb 2025
1. Introduction
Welcome to Design By Toccara, LLC website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
By using our website and services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and personalize your experience. The types of information we may collect include:
Personal Information:
Name
Email address
Phone number
Mailing address
Business name and information
Payment information (processed through secure third-party payment processors)
Any information you provide when filling out forms, contacting us, or during project consultations.
Usage Information:
IP address
Browser type and version
Operating system
Pages you visit on our website
Time and date of your visit
Referring website4
Cookies and similar tracking technologies (see our Cookie Policy below)
Project Information:
Information related to your design projects, including briefs, feedback, and deliverables.
Any provided visual assets.
3. How We Use Your Information
We use your information for various purposes, including:
Providing Services:
To deliver our graphic design services, including logo design, branding, marketing materials, and social media content.
To communicate with you about your projects and provide updates.
To process payments and manage invoices.
Improving Our Website and Services:
To analyze website usage and trends.
To personalize your experience and tailor our services to your needs.
To troubleshoot and resolve technical issues.
To improve our marketing efforts.
Communication:
To respond to your inquiries and requests.
To send you newsletters, promotional materials, and other information about our services (you can opt-out at any time).
To provide updates to our terms and policies.
Legal and Compliance:
To comply with legal obligations and regulations.
To protect our rights and the rights of our users.
4. Sharing Your Information
We may share your information with:
Service Providers:
Third-party vendors who assist us with payment processing, website hosting, email communication, and other services.
Business Partners:
In some cases, in order to complete a project we may share necessary information with printers, or other vendors.
Legal Authorities:
When required by law or to protect our rights or the rights of others.
Business Transfers:
In connection with a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Using secure servers and encryption.
Implementing access controls and authentication procedures.
Regularly updating our security practices.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request to correct any inaccuracies in your personal information.
Deletion: You can request to delete your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us.
Data Portability: You can request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at contact@designsbytoccara.com.
8. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies are small data files stored on your device.
Types of Cookies:
Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Used to analyze website traffic and usage.
Marketing Cookies: Used to personalize ads and marketing communications.
Managing Cookies:
You can control cookies through your browser settings.
You can opt-out of certain cookies through third-party tools.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Designs By Toccara, LLC.
1880 S. Dairy Ashford Rd. Ste 207 | Houston, Texas 77077-4759
Email: Contact@designsbytoccara.com